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VERSION:2.0
PRODID:-//https://hpgsb.nust.na///NONSGML kigkonsult.se iCalcreator 2.10.15//
METHOD:PUBLISH
BEGIN:VEVENT
UID:20260726T084309CST-16445vGbPO@https://hpgsb.nust.na/
DTSTAMP:20260726T004309Z
DESCRIPTION:Price excluding Tablet will be N$6 500.00\nNote: Including a Ta
 blet the price will be N$8 500.00\nTarget \n\nPA\, Administrators\, Recept
 ionists\, Secretaries\, Personal Assistants and Telesales Personnel\n\nDur
 ation\n\n5 days\n\nCourse objectives:\nParticipants will have the followin
 g opportunities:\n\nTo identify key components of an effective telephone v
 oice\;\nTo practice business telephone courtesy and techniques\;\nTo devel
 op listening and oral-communication skills that focus on telephone communi
 cation\; &amp\;\nTo develop ways to handle difficult situations that can o
 ccur in telephone conversations.\n https://hpgsb.nust.na/component/rsevent
 spro/event/1-telephone-courtesy-and-customer-service?Itemid=228
DTSTART:20240422T080000Z
DTEND:20240426T170000Z
LOCATION:Harold Pupkewitz Graduate School of Business (HP-GSB) (Windhoek\, 
 Namibia)
SUMMARY:Telephone Courtesy and Customer Service
URL:https://hpgsb.nust.na/component/rseventspro/event/1-telephone-courtesy-
 and-customer-service?Itemid=228
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