Private Bag 13388, Windhoek, Namibia
A: No 13, Jackson Kaujeua Street, Windhoek West, Windhoek, Namibia
P: +264-61-207-2038
F: +264-61-207-9038
E: hpgsb@nust.na
Professionalism in the Office: (Emotional Intelligence, Telephone Etiquette & Customer Service)
From
September 23, 2024 08:00
until
September 27, 2024 17:00
(+264) 61 207 2877
Price excluding Tablet will be N$6 500.00
Note: Including a Tablet the price will be N$8 500.00
Duration: 5 days
Method of Presentation/Facilitation:
Formal lectures are filled in by small and large group discussions, facilitation sessions, case studies, quizzes, questionnaires, practical exercises & presentations by the participants.
In many instances the limited time frame of the course does not allow for in-depth discussions. In such cases the facilitator usually makes it quite clear that participants are more than welcome to discuss “unsolved” issues during breaks or after the course with her.
Event repeats
- Professionalism in the Office: (Emotional Intelligence, Telephone Etiquette & Customer Service) (October 14, 2024 08:00)
- Professionalism in the Office: (Emotional Intelligence, Telephone Etiquette & Customer Service) (November 04, 2024 08:00)